TERMS AND CONDITIONS
Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.
PRICES AND PAYMENT
All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards via paypal.
We deliver worldwide but all items sent are via International Signed For or AirSure services. We cannot guarantee delivery times but we do dispatch all items within 48 hours maximum.
PLEASE NOTE - IT IS YOUR RESPONSIBILITY TO GIVE A FULL AND COMPLETE ADDRESS. IF YOU FAIL TO DO SO AND YOUR ITEM IS RETURNED TO US UNDELIVERED YOU WILL BE ASKED TO PAY FOR ADDITIONAL POSTAGE COSTS TO RESEND. IF YOU FAIL TO DO SO THEN WE WILL EITHER HOLD YOUR ITEM UNTIL ADDITIONAL POSTAGE IS PAID OR REFUND COST OF ITEMS ONLY EXCLUDING ANY SHIPPING COST PAID. IF YOUR ORDER RECEIVED FREE SHIPPING DUE TO THE VALUE THEN WE WILL DEDUCT THE POSTAGE COST FROM ANY REFUND.
IN ADDITION WE ALSO REQUEST THAT ANY EMAIL ADDRESS GIVEN TO THE SITE IS VALID IN CASE OF ANY ISSUES WE MAY NEED TO CONTACT YOU ABOUT. IF WE EMAIL YOU AND THE EMAI LRETURNS DUE TO AN INVALID ADDRESS THEN YOUR ORDER MAY BE CANCELLED AND FUTURE ORDERS BLOCKED.
POSTAGE & PACKING CHARGES
All items purchased will be delivered via Royal Mail. We can also send via Recorded Delivery or Special Delivery if requested. Postage costs can be found under Shipping Information on the home page of the site. All orders over £20 will receive free delivery and all items over £50 will be sent via Special Delivery again free of charge.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
Please note: Any refunds with the exception of out of stock items, excess shipping etc will be 50p less than the actual amount due to Paypal fees which we are charged and do not get refunded by Paypal.
Any complaints regarding the goods or services supplied should be made emailed to us, a phone number will be supplied upon request.
These Terms and Conditions do not affect any of your statutory rights.